Shipping policy

SquishWorld™ Shipping Policy

1. Order Processing Time
   All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a tracking confirmation email as soon as your order has shipped.

2. Delivery Estimates
   Standard tracked shipping typically takes 5–10 business days depending on your location. Please note that estimated delivery dates are non-binding estimates and not guaranteed delivery deadlines.

3. Incorrect Addresses & Non-Delivery
   Customers are responsible for providing accurate and complete shipping addresses at checkout. SquishWorld™ is not responsible for orders shipped to incorrect or incomplete addresses provided by the buyer. Reshipping fees will apply if an order is returned to us due to an invalid address.

4. Stolen or Lost Packages
   Once a package is marked as "Delivered" by the courier's tracking system, SquishWorld™ is no longer responsible for lost or stolen items. If your tracking indicates delivery but you haven't received it, please check with neighbors, household members, or contact your local courier directly.

5. Customs, Taxes & Duties
   SquishWorld™ is not responsible for any customs clearance delays, import duties, or local taxes that may apply in your country. All fees imposed during or after shipping are the responsibility of the customer.